Return & Exchange

 

We accept returns within 14 days of delivery. To be eligible, items must be:

•Unused

•In original packaging

•In the same condition as received

 

To request a return, contact us at info@zainababayagulf.com with your order number and reason for return.

If you received a defective or incorrect item, we’ll gladly exchange it. Contact us within 7 days of receiving your order.

Due to hygiene reasons, accessories (such as hijabs, jewelry, etc.) are non-returnable unless faulty.

 

Customers are responsible for return shipping costs unless the item is faulty or incorrect.