Return & Exchange Policy

 

Returns:

We accept returns within 14 days of delivery. To be eligible, items must be:
•Unused
•In original packaging
•In the same condition as received
 
To request a return, contact us at info@zainababayagulf.com with your order number and reason for return.

 

Exchanges:

If you received a defective or incorrect item, we’ll gladly exchange it. Contact us within 7 days of receiving your order.

 

Non-Returnable Items:

Due to hygiene reasons, accessories (such as hijabs, jewelry, etc.) are non-returnable unless faulty.
 

Return Shipping:

Customers are responsible for return shipping costs unless the item is faulty or incorrect.